PRIVACY POLICY

 

Willow Mae Studio (ABN 21 102 232 654) is based in Brisbane, Australia. The privacy policy below outlines how we collect, manage and use personal date that is submitted on this website. We are committed to protecting your privacy. We will never sell or rent any information to third parties.

Policy last updated 31st May 2023.

Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

What data do we collect?

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Personal identification information that you have volunteered (Name, email address, business name, website or social media address.)

• Data that identifies you (your IP address, login, browser type, time zone, browser plug ins, geolocation, what operating system and version)

• Data on how you use our website (analytic information such as URL clicks, services views, time spent on each page and other actions)

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

How do we collect your data?

You directly provide Willow Mae Studio with most of the data we collect. We collect data and process data when you:

• Sign up for our newsletters online or complete our website’s contact form

• Use or view our website via your browser's cookies 

How will we use your data?

Willow Mae Studio collects your data so that we can:

• Reply to your enquiry

• Email you with special offers or information on services we think you might like

Marketing

Willow Mae Studio would like to send you information about services of ours that we think you might like, as well as those of our partner companies. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Willow Mae Studio from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you can unsubscribe from by clicking the link at the bottom of the email or contact us here

Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace and Google Analytics, our website analytics providers, to learn about site traffic and activity. For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

What are your data protection rights?

Willow Mae Studio would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Willow Mae Studio for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Willow Mae Studio corrects any information you believe is inaccurate. You also have the right to request Willow Mae Studio to complete information you believe is incomplete. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Willow Mae Studio from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

The right to erasure - You have the right to request that Willow Mae Studio erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Willow Mae Studio restricts the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Willow Mae Studio's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Willow Mae Studio transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you.

If you would like to exercise any of these rights, please contact us at anna@willowmaestudio.com or via our contact form.

How will we store your data?

Information may be stored, processed in or transferred between parties outside of Australia (e.g. USA for Squarespace) for as long as necessary to conduct business, to comply with legal obligations or until you request for it to be deleted. Data will not be kept for longer than necessary.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Willow Mae Studio website contains links to other websites and social media platforms such as Instagram and Pinterest. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Willow Mae Studio keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19th Jan 2022.

How to contact us

If you have any questions about Willow Mae Studio's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Willow Mae Studio has not addressed your concern in a satisfactory manner, you may contact the Office of the Australian Information Commissioner.